Thrive in Uncertainty: How Leaders Can Navigate What’s Next
Jennifer Vessels
CEO, Chief Customer Officer at Next Steps
Dec 10, 2026 | 10–11 AM PT
The rules of work, leadership, and value creation are changing rapidly. AI is reshaping how we work, business models are evolving, and leaders are being asked to make decisions without having all the answers.
The challenge isn’t simply navigating change.
It’s knowing how to lead through uncertainty without getting stuck in fear or outdated thinking.
Join Jennifer Vessels, CEO of Next Step and author of Emergence: How Leaders Break Free from Outdated Thinking, for a candid look at what leaders need to do differently heading into 2027.
Drawing on her transformation work with organizations including Adobe, Cisco and Novartis, Jennifer will explore the five “cyclones” of change reshaping business and show how leaders can move from reacting to disruption to actively shaping what’s emerging.
She’ll introduce her P.E.A.C.E. approach — Purpose, Exploration, Action, Collaboration and Empowerment — a practical framework for navigating uncertainty with greater clarity and confidence.
Jennifer will also explore why the future isn’t about choosing between people and AI. It’s about understanding how to bring them together to create better outcomes.
In this webinar, you’ll learn:
- The five cyclones of change reshaping business today
- Why letting go of outdated thinking can unlock opportunity
- How to use the P.E.A.C.E. approach to navigate uncertainty
- Practical ways to integrate people and AI as partners in transformation
- How to move from reacting to change to actively shaping what’s next
- What leaders need to start thinking differently about as they head into 2027
Whether you’re leading a team, a function, or an entire organization, this session will give you practical ideas for turning uncertainty into momentum.
Meet Your Expert
Jennifer Vessels is CEO of Next Step and a global transformation leader specializing in business model reinvention, AI + people integration, and future-ready leadership.
She has led transformation work inside Fortune 100 companies including Adobe, Cisco, Google, IKEA, Microsoft and Novartis.
A California native based in Europe, Jennifer combines Silicon Valley speed with European depth to help organizations navigate change, reinvent their businesses, and create future-ready leadership.
She holds an MBA from San Jose State University, an M.S. in Occupational Psychology, and INSEAD board certification.
